Management & Professional Development

Being a leader requires more than technical skills and hard work. If you want to take your career as far as it can go, then you will want to take this workshop. Learn how you can develop skills needed to advance your career.  

Every organization needs and relies on good teams. Teams that work well together are more productive and foster healthy work environments. In this workshop we learn what it takes to be a good team player.  

Is the prospect of dealing with an angry customer making you very hesitant to pick up the phone or has you finding the nearest exit? Fear no more! Here is a workshop that will give you the skills and confidence to deal effectively with the most difficult of customers.  

Even the most introverted will find helpful skills to be an effective communicator. In this workshop, you will learn communication tips and skills that will ensure clarity in dealing with customers, work teams or perhaps a job interview or promotion.

Deliver the great customer service that people are craving. Learn frontline team skills and the confidence you need to be successful. Become your company’s greatest asset! 

In today’s world we are expected to get more done with less time to get it done. Do you want to make better use of your time and enjoy a sense of accomplishment? In this workshop, you will learn to identify and adopt key skills that are essential to keeping you on task and becoming a top performer.  

Do you find yourself wanting to hide under your desk when conflict erupts in your work team? Conflict is unavoidable and not necessarily a bad thing. Learn how conflict can build effective work teams & successful relationships.  

Life skills are the abilities and behaviors that help us deal effectively with the events and challenges of everyday life. This workshop identifies the skills that allow us to handle everything from interactions with others to identifying and processing our emotions. 

The Remote Pilot course will prepare students to earn the FAA Part 107 Remote Pilot Certificate for commercial drone operations. This course is designed to cover all the requirements and phases for drone flight operations, where safety and real-world applicability are at the core. The main objective is to prepare students to pass the FAA Part 107 Knowledge Test, obtain a certificate with the FAA that can complement a degree, continuing or professional education, and provide opportunities in the workforce.  

The assessment plan consists of video instruction, quizzes and exams, designed to help students gain true understanding of the concepts, avoiding rote-memorization, and developing the skill of translating aeronautical concepts into real-life impact.  

Upon successful completion students will be able to: 

• Utilize & employ the code of Federal Aviation Administration Rules & Regulations Part 107 and national airspace for safe drone operations.  
• Evaluate & comprehend VFR sectional charts and weather information reports for mission bases go/no-go decisions. 

• Develop & implement effective leadership techniques and crew resource management skills as a Remote Pilot in Command.  
• Identify emergency situations prior and during in-flight operations and application of emergency procedures.  
• Apply aeronautical knowledge for safe real-world drone operations and testing scenarios to pass the FAA Part 107 Knowledge Test. 

This course is on your own schedule at your own pace. It is recommended that you complete it within 6 months.  

• Airman Knowledge Testing Supplement **Students will be given a link to download and save a pdf version of this testing supplement** 
• Calculator 

Join a program that is in high demand! The Association for Unmanned Vehicle Systems International projects more than 100,000 new jobs will be created in unoccupied aircraft by 2025. Below is a list of industries that use drone technology: 

Public Safety 

• Criminal Justice 
• Military 
• Law Enforcement 
• First Responders 

• Emergency & Crisis Management 
• Insurance 

Business 

• Marketing 
• Real Estate 

• Entrepreneurship 
• Surveying 
• Inspections 
• Construction 

Agriculture 

• Farming 
• Crop Management 
• Soil Inspections 
• Landscaping 
• Aquaculture 

• Livestock Ranching 

Engineering & Technology 

• Environmental Engineering 
• Artificial Intelligence 

Computing & Programming 

• Cybersecurity 
• LiDAR 
• Data Analytics 
• Computer Information Systems 

Art & Cinematography 

• Journalism 
• Film/Television 
• Live Sports Entertainment 
• Photography & Videography 

Delivery & Fulfillment 

• Humanitarian Aid 
• Medical Emergencies 
• Organ Transportation 
• Prescription Delivery 
• Retail Delivery 

The content of the course is presented by Jason Schappert CFII, ATP, employing a video based format exceeding the Federal Aviation Administration (FAA) Airmen Certification Standards (ACS). Jason is a certified flight instructor with over 10,000 hours of flight. He has prepared tens of thousands of aviation pilots, and over 70,000 drone operators. Jason is the founder of the #1 rated Online Ground School, MzeroA.com and the exclusive drone training provider for major government agencies. Jason is a bestselling author of 10 aviation titles, business and aviation speaker, movie producer and named Flight Instructor of the year, several years in a row. 

The assessment plan for this course consists of multiple assessments ranging from video instruction to quizzes and exams, designed to help students gain true understanding of the concepts, avoiding rote-memorization, and developing the skill of translating aeronautical concepts into real-life impact.

Different assessments will be used within the course for students to meet and demonstrate the learning objectives for the class.

Required Assessments: Video instruction, Quizzes, Final Exam

Recommended Assessments: Practice Tests, Optional Activities

The content of the course is categorized in nine lessons and each lesson consists of a series of multiple videos.

• Lesson 1 – UAS Rules and Regulations
• Lesson 2 – The National Airspace System for UAS
• Lesson 3 – Weather and Weather Sources for UAS
• Lesson 4 – UAS Loading and Performance
• Lesson 5 – Crew Resources Management for UAS Operations
• Lesson 6 – Field Operations for UAS Missions
• Lesson 7 – Radio Communications for UAS
• Lesson 8 – Emergency Procedures for UAS
• Lesson 9 – UAS Maintenance and Preflight

In this course you will learn:

• FDA Food Code Updates
• Time/Temperature Controls
• Cleaning & Sanitizing
• Preparing & Cooking
• Holding & Serving
• Cooking & Reheating
• Receiving & Storing
• Food Safety Hazards & Illnesses
• Personal Hygiene
• Food Allergen Management

Cost: $229. This fee includes: Course instruction, Textbook & Certification Exam.

Location: Pine Technical & Community College, Pine Innovation Center Building.

Contact Sarah Steinert for course dates at 320.629.4568 or Sarah.Steinert@pine.edu.

This 24-48 hour Supervision & Leadership course is an intensive leadership development program that provides supervisors with the skills they need to become more effective leaders in their organization. This course identifies the role of a supervisory leader, their ability to influence people, to communicate effectively and coaching and managing through conflict. 

Participants will: 

• Identify effective & ineffective leadership styles. 
• Understand the relationship between their own personal leadership style and the motivation and behavior of others. 
• Discuss the importance of and receive techniques on how to bring in new employees that will create better productivity, engagement and longevity.  

• Discover a proven process for problem solving.  
• Identify effective decision making techniques.  
• Understand the need for delegation & how to delegate effectively. 
• Discover ways to communicate more effectively and vividly. 
• Understand the difference between coaching and discipline.  
• Find out to convert conflicts into problem solving sessions.  
• Receive effective tools for dealing with difficult people and difficult conversations.  
• Develop a personal action plan.